MM Bulletin

Hello, Attached is a digital photo of the EARLIER and NEW twin burner.....Our Parts Department is in a stocked inventory position with the NEW. I visited our Manufacturing Floor this am, we have a small amount of the EARLIER version and I suspect, effective early June, 2007.....all production will have the New twin burner.

Updated PS770 Parts Manual with recent updates....cool handle insulators, right to left direction kit, label of finger diagram, label of thermocouple positions, current part number of modulating gas valve, updating the wiring diagram to Revision I, notation to mark defective "Sealed for Life" bearings which one was inner and outer. We are working very closely with our bearing vendor.....they have asked us to ask you to identify the inner one (bearing closest to the rear oven wall) and outer one (furthest from the rear oven wall)......they are carefully looking at a situation called "THRUST WEAR". The field complaint is "oven loud". We have filmed the DVD Clip on the new procedures we are using in production....I expect it to be on the Middleby Website in the coming days.

Current Production Critical Electric Parts Excel Spreadsheet for all Current Model Numbers.....in hopes of helping you increase your Inventory Levels of Electrical Parts (air switches, gas train components......based upon population of model specific ovens). I do not expect you to stock parts for models which we have not sold in your territories.....our single biggest complaint from our end users....our local service provider does not stock enough critical parts....I know that is not true.....I do expect you to compare your current inventory, to the amount of model specific ovens you have started up in your territory, to this new Electrical Parts Matrix.....as our time permits, we will add the Mechanical Parts.....wear items, blower belts, conveyor bushings, LP/Nat gas kits,......we need to get that first time fix rate to 100% for all our Middleby Marshall Customers.

I will be returning to my desk right after the next service school; that would be Thursday-May 10....we do have a few more seat available....let me know in the next two days if you want to send us a student....

This past service school...had to have been the most aggressive group of techs we have trained. Thank You for sending them. I suspect my new Homework Assignment, our List of Expectations sent as homework and a Copy of the previous Exam (also sent as homework).......did wet their appetite to come to Middleby to LEARN.....I did not see any students chit chatting, they had their GAME FACES on.....all of them worked very hard and I think my goal was attained.....Build their Confidence on how to troubleshoot Middleby Marshall Conveyor Ovens.